Instrucciones de Eliminación de Datos

Cómo eliminar tu cuenta y datos personales

We respect your right to privacy and control over your personal data. If you wish to delete your account and all associated personal data from Tarot.Run, please follow the instructions below.

Method 1: Delete Account Through Personal Center

  1. Sign in to your account

    Visit tarot.run/signin and log in with your credentials

  2. Navigate to Personal Center

    Click on your profile icon in the top right corner and select "Personal Center"

  3. Access Account Settings

    In the Personal Center, scroll down to find the "Account Management" section

  4. Delete Your Account

    Click the "Delete Account" button and confirm your decision

  5. Confirmation

    You will receive a confirmation email once your account and data have been deleted

Method 2: Request Deletion via Email

If you prefer, you can request account deletion by contacting us directly:

  1. Send an email

    Email us at help@tarot.run

  2. Include the following information:
    • Subject line: "Account Deletion Request"
    • Your registered email address
    • Your account username (if applicable)
    • A clear statement that you wish to delete your account and all associated data
  3. Wait for confirmation

    We will process your request within 30 days and send you a confirmation email once completed

What Data Will Be Deleted?

When you delete your account, the following data will be permanently removed:

  • Your account information (email, username, profile details)
  • Your tarot reading history
  • Your saved preferences and settings
  • Any personal data associated with your account
  • Your purchase history and transaction records

Important Notes

This action is permanent

Once your account is deleted, it cannot be recovered. All your data will be permanently removed from our systems.

Legal retention

We may retain certain information if required by law or for legitimate business purposes (e.g., fraud prevention, resolving disputes).

Processing time

Account deletion requests are typically processed within 30 days. You will receive a confirmation email once completed.

No refunds

Deleting your account does not entitle you to a refund for any purchases made. Please refer to our Terms of Service for our refund policy.

Need Help?

If you have any questions about the account deletion process or need assistance, please don't hesitate to contact us:

📧 Email: help@tarot.run

We're sorry to see you go. Your privacy and data rights are important to us.